Pet Insurance

Here at Croft Veterinary we recommend Petplan as the UK’s No.1 Pet insurance provider.

Did you know 1 in 3 pets may require unexpected veterinary treatment each year? 

Whilst advances in veterinary medicine mean we can do more for your pet, treatment costs can soon mount up. We recommend Petplan to all our clients to help cover unexpected vets bills. While Petplan will not cover you for preventative treatments such as routine vaccination and parasite treatments it is always there to help should the unexpected happen be it illness or accident.

You may be surprised to hear that you are more likely to claim on your pet insurance than your car or household policies. In fact, in our experience if you are one of the few people who don’t need to claim on your pet insurance you really are very lucky indeed!

It’s important to be aware that not all pet insurance is the same. Some policies limit the amount of time or money that you can claim for. Others will have different extras such as alternative treatments, physiotherapy or help to find missing pets.

The Croft Care Club has been especially created for preventative care.

Don’t just shop around on price alone.

Ask the following key questions so you clearly understand what each policy does and does not cover. Listen carefully to what they have to say:

  • Will the policy cover my pet for on-going conditions (e.g. eczema or anything which once developed will always be a problem) into its old age?
  • Will exclusions be placed at renewal for an illness that occurred in the previous year (this can often happen with annual policies)?
  • Will my excess or premium increase if I make a claim?
  • Will the policy cover: congenital and hereditary illness, hip-related conditions, dental treatment or behavioural conditions?

Speak to one of our Nurses today and get 4 weeks FREE insurance.(terms apply)

Direct Claims

We are now offering direct insurance claims. Please see below or give us a call at the practice for more information.

Before you contact us you must ask your insurance company to give us permission to contact them on your behalf.

To allow us to receive payment directly from your insurer, you will  need to book an appointment to come into our practice with a copy of your insurance details and certificate, including renewal date, excess amount and any exclusions etc. You should also bring with you a signed blank claim form and a copy of your pre-authorisation form fully completed and signed – pre-authorisation forms can be obtained from your insurance company. Once completed we can then start processing your claims. This can take up to a week. There is an admin fee of £25 for direct claims to be set up.

Please see our terms and conditions for more information or call one of our friendly staff on 0114 2621444 and we will be happy to help.

Keep your pet healthy and happy.

Chesterfield: 01246 823 353

Sheffield: 01142 621 444