Consultations and Appointments
This means we have enough time to fully examine your pet, listen to any concerns, decide on a treatment plan and answer any questions.
It also allows us to go slowly with pets who are nervous or anxious and gives them the time they need to relax.
Some of our general services:
Annual vaccinations for your pet are very important. Not only do they protect against some very serious diseases but it means they have a full health check from our vets.
Protect Dogs against Distemper, Hepatitis, Parvovirus, Leptospirosis and Kennel Cough; Cats against Flu, Enteritis and Leukaemia and Rabbits against Myxomatosis and Viral Haemorragic Disease.
Pet health and care advice is FREE of charge and we offer many regular routine pet care services. Some clinics do require a small charge.
While our nurse team are unable to make a definitive diagnosis, they can refer you to a veterinary surgeon if a problem is noted, by having regular free appointments with our nurse problems can be caught early.
Every pet is an individual when it comes to parasite control and what they need will depend on their lifestyle and habits. So please ask us during a consultation, or at reception, and we can create a program tailored just for them!
Illness and Disease
When your pet is poorly, our long consultation times mean we can take a thorough history and perform a complete ‘nose-to-tail’ examination to help decide what is wrong.
We have a large selection of medications on hand in the practice so treatment can be started straight away and we are able to run many different diagnostic tests in-house, meaning if the problem isn’t obvious, we can start getting to the bottom straight away.
Behaviour and Training
Whether young or old – all dogs can benefit from learning some basic commands. Our staff can help you with the basics of how to train your dog but we also recommend dog training classes, especially for more advanced methods such as clicker and cognitive training.
We can help with behavioural issues such as excessive barking, aggression, destructiveness and phobias. The majority of our work is done with dogs but we can help with cats, rabbits and other pets too.
More on Behaviour & Training
Keep your pet healthy and happy.
Our extensive onsite laboratory allows us to get vital test results within 15 minutes and this can often prove to be lifesaving in an emergency situation.
We are able to run blood and urine tests looking for a wide range of problems and diseases. We also have an in-house microscope that allows us to examine a wide range of samples.
We also work closely with one of the leading veterinary laboratories in the UK. If we run tests that need more specialist analysis, a courier will collect them the same day and most results are back within 48 hours. We are also able to discuss the results with the experts at the lab, to ensure your pet receives the very best, and most appropriate, treatment.
The facilities include; full range of blood analysis machines (biochemistry, electrolytes and haematology) and in-house tests for common infectious diseases such as lungworm infection.
Microscopes are available for “on the spot analysis” of samples from our patients, and incubation facilities are available to test for bacterial and fungal infections.
We advise that animals who are to undergo a non-routine procedure have a pre-anaesthetic blood test on the day of surgery.
This gives us an extra margin of safety, guiding us if increased support will be needed during the anaesthetic procedure.
Microchipping your pet gives them the best chance of being correctly identified and reunited with you if they were to become lost or stolen. Dogs, Cats and Rabbits can all be microchipped. Since April 2016 it has been a legal requirement for all dogs to be microchipped with the owner’s details up to date at all times.
What is a pet microchip?
How does it work?
What are the benefits of microchipping?
- It is the most effective and secure way to permanently identify your pet.
- All stray pets are routinely scanned for microchips by Vets, Dog wardens, RSPCA officers etc. The presence of a chip ensures their quick return home.
- Microchipping is a requirement of the PETS Travel Scheme; mandatory before issuing a rabies vaccine or passport.
We keep a wide range of medications and food in stock, so your pet doesn’t have to wait to start the vital treatment they need.
However; for some of our patients on long-term medications, owners prefer to source drugs from on-line pharmacies. We understand this and are happy to write a prescription for you. We simply cannot compete with the prices on the internet, they are able to buy in massive bulk and have extremely low overheads.
Pets who are on long-term medications need to be checked on a regular basis to ensure they are healthy and that the drugs are working as they should. The frequency of these consultations is decided by our vets but the average is once every 3 months. If your pet comes in for another reason, for example a vaccination, during this time, this counts as a check-up. They will not need to be seen again for a specific medication consultation.
There is a charge of £13.20 per written prescription and this reflects the time it takes our vets to check your pet’s history, ensure the medications are still the right ones and they are working properly, check the dosages and complete and sign the forms.
For more generic medication such as flea and worming treatments, the frequency may be every 12 months provided your pet is well, which fits nicely with annual vaccinations.
Keep your pet healthy and happy.
If your pet is suspected to be suffering from heart, respiratory or circulatory system disease they may be referred to a cardiology specialist. We know this can be a worrying diagnosis but heart and lung disease can be mild as well as serious.
The most important thing is a thorough investigation and correct diagnosis.
The clinic has a referral level heart ultrasound machine and a range of probe sizes for different patients.This allows us to assess the size of the chambers of the heart, the flow of blood within the heart and the motion of the heart muscle. Since introducing this equipment and service, previously only available by referral, we have seen vast improvements in the quality of care that our patients with heart disease are receiving.
An ultrasound scan, which can sometimes be called a sonogram in the human field, uses high-frequency sound waves to produce a computer image of the tissues of the body. We can then use these images to assess the condition of the internal organs such as the heart or kidneys or sometimes to look if one of our patients has swallowed something that they shouldn’t have.
We have a state-of-the-art ultrasound machine that we are able to use to diagnose many different problems in pets. Scans can be performed at either of our branches and we can look at internal organs, diagnose pregnancies and perform heart examinations.
If your pet has a scan, the hair will be clipped away from the relevant area of the body and in some cases they may need a mild sedation. It is important to remove the hair because otherwise we can’t get a good contact and picture from the scan.
We have advanced digital x-ray machines at both our practices. This means we are able to quickly and safely take x-rays of your pet to diagnose a wide range of conditions, from broken bones to tumours.
Your pet will need to be either sedated or under a general anaesthetic for x-rays because we need them to stay extremely still and they often need to be positioned very carefully to ensure we get the right views.
We are also able to send these x-rays to world leading experts, if required, for their analysis and opinions. This is often extremely useful for your pet’s diagnosis, as it means we are able to have an assessment on very subtle changes and start appropriate treatment straight away. This usually incurs an additional cost of about £90 and we have answers within 24 hours or less.